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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

kathy halton

March 2, 2023

5  out of  5 rating by kathy halton
"For many years now, we have had our cars and houses insured with Tom French. He is easy to reach on the phone, and always ready to engage no matter what the issue. He recently fought hard for us on a claim, keeping us informed of the progress, until the matter was successfully resolved. Tom is a caring and professional agent who I would recommend highly."

Tom Dennis

February 28, 2023

5  out of  5 rating by Tom Dennis
"Tom French and his team have handled my home and auto insurance policies for several years. They made the initial transfer of services as easy as possible, and it's been smooth sailing every since. My inquiries are always handled professionally, in a timely manner, and the team is steadfast in keeping me informed of any updates which can benefit me..."

Greg Coleman

February 25, 2023

1  out of  5 rating by Greg Coleman
"Dishonest and unprofessional branch. Over a decade with these people, I wish I had left sooner."

Adrienne Iloff

January 9, 2023

5  out of  5 rating by Adrienne Iloff
"Tom is the consummate professional; again, he has gone above and beyond to help me with a claim wherein the at-fault party's insurance company is having difficulty reaching their insured party. That shouldn't be my problem, but of course it has become mine as I need this resolved. Tom spent A LOT of time escalating with that insurance company on my behalf, and pending the counter party's insurance company review, I believe this will be resolved this month. We can't control other drivers' behavior, and when these situations arise, the extreme commitment that Tom has to his clients is absolutely invaluable!"

J Gonzalez

January 26, 2022

5  out of  5 rating by J Gonzalez
"Tom has been great. I have been with him since he started his business. I have had a chance to see his business grow while my life both personal and professional change. He truly has been a good neighbor."

Natalie Traboscia

October 5, 2021

5  out of  5 rating by Natalie Traboscia
"Absolutely wonderful. Tom French and his staff Are always just a call away for any questions or concerns a. They offer compassionate care with each call and are always extremely helpful. I’ve been with them for years for home and auto insurance and am very happy!"

Marc Lucero

January 22, 2021

5  out of  5 rating by Marc Lucero
"I appreciate all the help Tom and his team has helped me throughout the time I been with State Farm. Their team is very professional and their customer service is excellent!! Highly Recommend!!"

Dawn Davis

November 4, 2020

5  out of  5 rating by Dawn Davis
"Been with them for 4 years. Love dealing with them"

Natalie Houck

August 10, 2020

5  out of  5 rating by Natalie Houck
"I can't say enough great things about Tom French and his team. They make you feel like family, and are such a pleasure to work with! They are extremely friendly and have such empathy and compassion for their customers. We recently had our roof ruined in a storm, and they helped us get someone out immediately to put down tarps and prevent water intrusion. They made the claims process so easy, and constantly checked in with us to see if we needed help or had questions. I was blown away by their helpfulness and concern. Tom French was recommended to me, and now I recommend him to everyone. Best insurance agent ever!"

Jake Scott

July 29, 2020

5  out of  5 rating by Jake Scott
"Tom French takes care of my auto and home insurance. Has for years. He is a pleasure to work with. "Customer Service" could be his middle name. Agents usually sell you a policy and leave you to the mercy of the claims department if you have a claims need. Tom cuts the red tape and stays with you through the process. Highly recommended."

Mark Cunningham

July 3, 2020

5  out of  5 rating by Mark Cunningham
"Great insurance company highly recommend, Tom actually calls to check in on everyone especially after am accident! Adding and removing vehicles, worry and hassle free."

mounika manne

June 30, 2020

5  out of  5 rating by mounika manne
"Tom French and his team from State Frarm have done a brilliant job handling our claim over past 2 weeks. The amount of affort we had to put in for the claim to be opened and for it to be handled by State Farm was very seemless."

Brooke McCullough

June 27, 2020

5  out of  5 rating by Brooke McCullough
"Tom and his team are the most helpful, professional, and personable people I have worked with! They have continued to provide optimal service and coverage for my family and I am so grateful! Thanks, Tom!"

Tim Lisowski

June 24, 2020

5  out of  5 rating by Tim Lisowski
"Tom is simply the best! We had an issue after a long power outage and ended up without water for nearly 2 weeks due to some complications with our well system. Tom was available and responsive even on the weekend and made sure we were covered and taken care of with no hassle whatsoever. Would highly recommend to anyone! Thanks Tom!"

Yolanda Perez

March 12, 2020

5  out of  5 rating by Yolanda Perez
"Mrs. French went above and beyond, helping me resolve my problem. She spent much time on the phone helping me get a refund. So glad to be with a company that cares and will fight for you!"

A Ilo

February 18, 2020

5  out of  5 rating by A Ilo
"I've learned how absolutely crucial it is to have an experienced and committed insurance agent, and that is Tom French. Tom went above and beyond to help me in a recent event in which the counter party's claims department initially determined fault was to be split in an auto accident. I went to Tom's office distraught and in disbelief. Tom reassured me and calmly continued to escalate on my behalf. Ultimately the other party was found 100% at fault. Tom has most certainly proven to me the value of his professional knowledge and negotiation skills."

Auburjene Sanders

October 7, 2019

5  out of  5 rating by Auburjene Sanders
"Shehnila Kauser was Phenomenal! She made me feel so comfortable and her customer service skills are out of this world. I definitely recommend Tom French, State Farm!!! Best Agency around 💕❤️"

Armani Coleman

February 11, 2019

5  out of  5 rating by Armani Coleman
"Great service! I have no complaints. They’re amazing honestly, always a great help!"

Jacob Keeley

November 19, 2018

5  out of  5 rating by Jacob Keeley
"Tom is a great State Farm agent! He truly cares about connecting with his clients on a personal level, and he consistently goes above and beyond when there is an issue. It's always a pleasure working with Tom, and I would highly recommend him and his team."

Donna Thompson

July 13, 2018

5  out of  5 rating by Donna Thompson
"My husband and I have insured our cars and home with State Farm through Tom French for over 17 years. Tom French has been so much more than an agent selling insurance but a friend seeing us through the "bumps in the road". Reading, evaluating and comparing the contents of an insurance policy, in my opinion, ranks somewhere close to a migraine headache. Tom helped us move through the fine print. He has never failed to educate, advise or direct us in selecting the right policies for our current situation and is always there when the unforeseen happens. A family man with a legal background that sincerely loves to work with and support his clients. He's a gem!"

Matthew Barrett

May 14, 2018

5  out of  5 rating by Matthew Barrett
"Tom French is very professional, friendly and responsive. I highly recommend him. M. Barrett"

Lisa Anthony

May 8, 2018

5  out of  5 rating by Lisa Anthony
"State Farm is an amazing company. Tom French and his staff go to the above and beyond to help customers with questions and explaining the details."


May 4, 2018

5  out of  5 rating by Y K
"Tom and his staff always go above and beyond to help. If and when you have a claim you want them on your side, they will go the extra mile to take care of all your concerns."

Patrick Eells

May 3, 2018

5  out of  5 rating by Patrick Eells
"Tom and his team are friendly, helpful, and extremely knowledgeable and professional. I've always had positive experiences and I can't say enough good things about them."

Elliott Soper

February 12, 2018

5  out of  5 rating by Elliott Soper
"The staff at this office is fantastic and are always so helpful when I call or have questions. Really I can't say enough good things about this team of people."